United Kingdom & EMEA

Airports & Airlines


 

Efficiency, business continuity, service recovery, utilisation, safety and security on a massive scale.

Airports and Airline Market Sector

Airports are remarkable places, employing tens of thousands of people and covering areas measured in square kilometres, operating around the clock, 365 days a year.

Operating an airport can be likened to running a large town; for instance, the 76.5 km2 site covered by Istanbul Airport includes its own power plant, water treatment and waste facilities, hotel, restaurants, shops, parking for 70,000 cars, 500 aircraft and an annual capacity of over 150 million passengers.

Clear, reliable and effective two-way radio communications are critical to operational safety and efficiency

Clear, reliable, and effective two-way radio communication of both voice and data between the many diverse functional teams working in an airport is not just important. It’s critical to operational efficiency, business continuity, safety and security.

Airport Woman Outside an airplane with KENWOOD headset and hand mobile radio Security check airport
Firefighters airport Airport Woman Outside an airplane with KENWOOD headset and hand mobile radio

In the past, companies within airports operated as separate entities and used their own two-way radio systems to communicate with clients, typically airlines. Airlines needed to communicate with both suppliers and their teams.

This led to a proliferation of stand-alone communications systems and resulted in massive inefficiencies and a high risk to the resident airport community and passengers in the event of a crisis, emergency, or disaster.

In recent years however, more and more airports have invested in integrated site-wide digital KENWOOD NEXEDGE and DMR solutions to provide cross communication between individuals and user groups operating at desks, on foot or from vehicles, including:

 

 

- Airport management
- Airlines
- Airline agents
- Ground services
- Emergency services
- Engineering
- Construction
- Facilities/Maintenance
- In-flight catering

- Retail and catering
- Hotels and Car Parks
- Transfer services
- Baggage handling
- Air Traffic Control
- Freight handling
- Border control
- Security teams
- Safety teams

 

STANDARDS COMPLIANT COMMUNICATION SOLUTIONS

KENWOOD digital radio equipment complies with all relevant safety regulations and radio technology standards, including:

dPMR:

KENWOOD ProTalk PMR446 complies with dPMR ETSI Standard TS102 490.

DMR:

KENWOOD DMR hand-portable, mobile devices and repeaters conform to DMR ETSI Standard TS 102 361-1, 2 & 3 covering DMR Tier II, and where applicable, to DMR Tier III ETSI Standard TS 102 361-4 for Trunked, Simulcast and Multi-frequency operation.

NEXEDGE NXDN:

NXDN is recognised by the ITU-R (International Telecommunication Union Radiocommunication Sector) as an international digital radio communications standard.

P25:

KENWOOD NX-5000 Series radios operating in P25 mode conform to the Telecommunications Industry Association standards (US) and is recognised by the ITU-R (International Telecommunication Union Radiocommunication Sector) as an international digital radio communications standard.


ENHANCED, CONTROL, FLEXIBILITY AND FUNCTIONALITY FOR KENWOOD DMR AND NEXEDGE NXDN SYSTEMS

To customise and make the most of the capabilities of your KENWOOD radiocommunication system, we offer a range of safety, security and operations enhancing packages. From the simplicity of KAS-10 AVL & Dispatch software and its feature-rich and scalable KAS-20 big brother to the sophistication of the Trackuracy asset monitoring and tracking software suite, you’ll find a KENWOOD system will grow and flex to your needs, meeting your requirements today and integrating with the workflow management, AI and automation technologies of the future.


SMART, COST-EFFECTIVE, AND SUSTAINABLE MULTI-PROTOCOL CAPABILITY

We understand that the radiocommunication system you specify today may not be the one you need in the future, but equally, we don’t believe you should be penalised for your requirement change. That’s why we have enabled the current generation of KENWOOD hand-portable and mobile communications devices with innovative, multi-protocol operation capabilities to give you viable options in the future, rather than having to work around a compromise.

The NX-5000 Series is equipped to operate in NEXEDGE NXDN, DMR, P25 and FM Analogue. The NX-3000 Series can be switched between NEXEDGE NXDN and FM Analogue or DMR and FM Analogue, while the even the entry-level. NX-1000 Series can be updated to and from NEXEDGE NXDN and FM Analogue or DMR and FM Analogue operation.

This multi-protocol capability results in greater flexibility, less waste, and lower cost, so it’s good for your business and the environment.


ADVANCED SAFETY & LONE WORKER PROTECTION FOR AIRPORT STAFF

Advanced Worker Protection Safety First LogoMany of the functions carried out by airport workers often involve working in situations out of sight of colleagues where they may be exposed to the risk of accidents, fire, mechanical equipment and exposed to toxic atmospheres.

To provide reassurance to your workforce and comply with your duty of care obligations under the Health and Safety at Work Act, all KENWOOD NEXEDGE NXDN and DMR models feature Emergency Key and Emergency Call features as standard. In contrast, more advanced models additionally offer built-in or optional GPS modules, Lone Worker and Emergency Advanced Motion Detection Function, which make them ideal for incorporating within a robust health and safety policy. Once programmed and activated, these advanced safety features can include:

Priority Call:

The Priority Call feature ensures the availability of a radio channel in the event of an emergency and allows a control centre to interrupt all existing calls on a channel.

Emergency Key:

An alarm is triggered along with the sender's user ID and when the Emergency Key button is pressed. GPS equipped radios can additionally send the location (GPS coordinates) of the user.

Lone Worker:

An alarm is triggered along with the sender's user ID if a user does not respond to a status prompt within a specified time.

Man Down:

An alarm is triggered along with the user ID of the sender if the radio is tilted beyond a pre-determined angle indicating that the user may have fallen or become incapacitated. Other programmable features include:
- Stationary Detection: Emergency mode is triggered along with the user ID of the sender when the radio remains in a stationary position for a period exceeding a pre-set time, indicating that the user is unable to operate the transceiver, or it’s has been lost, mislaid etc. GPS equipped radios can additionally send the location (GPS coordinates) of the user to a control centre using software such as KAS-10 and KAS-20 AVL and Dispatch suites.
- Motion Detection: Emergency mode is triggered along with the user ID of the sender when the radio is vigorously shaken or swung for a period exceeding a pre-set time, indicating that the user is running to or from an incident. GPS equipped radios can additionally send the location (GPS coordinates) of the user to a control centre using software such as KAS-10 and KAS-20 AVL and Dispatch suites.

Location Services:

NEXEDGE NXDN and DMR radios equipped with GPS can additionally be programmed to send location information to the control centre using software such as KAS-10 or KAS-20 AVL and Dispatch suites so that the user at risk can be located quickly and response times reduced.

Asset Tracking and Monitoring:

With Trackuracy, KENWOOD DMR and NEXEDGE NXDN systems can be equipped with low-energy, real-time asset monitoring and tracking across single and multiple sites, indoors and out. Alerts, alarms delivered as audible tones, voice or data messages can be programmed to trigger automatically should the user stray off course or enter restricted areas.

Remote Monitor:

Remote Monitor allows control centre staff to listen in to a radio through its microphone in situations where an alarm is activated, and the radio user is unable to respond. This provides Health, Safety and Security management with the intelligence to assess a situation in real time and to quickly initiate an appropriate response.

EXCEPTIONAL AUDIO QUALITY EVEN IN NOISY ENVIRONMENTS

Background noise can be an issue for communications in airports, making voice communication challenging. Effective noise cancellation results in clearly audible voice communication irrespective of the level of background noise, a crucial safety and security requirement, especially in the event of a significant incident.

KENWOOD radiocommunication devices benefit from JVCKENWOOD Group’s 60-years of experience in producing consumer audio and visual equipment (Trio, JVC and KENWOOD), renowned for exceptional sound quality.

This transfer of knowledge and experience has led to the development of several novel and innovative solutions which overcome the problem of cancelling ambient noise while improving the audio clarity of the transmitted voice - in any operating environment.

Ultimate noise cancellation:

NX-5000 Series hand-portable radios achieve optimum noise cancellation using two integrated microphones. The primary microphone is situated closer to the desired source (front of the radio), while a second microphone in the radio's rear receives the ambient noise. In a noisy environment, both microphones receive noise at a similar level. However, the primary microphone gets the user’s voice more strongly. The processor in the radio subtracts one noise source from the other so that most of the ambient noise is cancelled, which effectively enhances the quality of the transmitted audio of the user’s voice.

Active Noise Reduction:

Both NX-5000 and NX-3000 Series radios feature Active Noise Reduction (ANR). ANR serves to cancel the noise component of the collected audio to improve the transmitted audio quality. Noise cancellation functions can be ‘Custom’ configured to adjust the vocoder, DSP, filters, specific noises etc. to suit the operating environment.

Selectable Audio profiles:

The received audio will sound different depending on the usage environment of the radio, characteristics of the device (such as the microphone to be combined with the radio and external devices), and the tone of voice and manner of speaking of the speaker. The received audio will also sound different depending on the output method, such as using the radio speaker or via an earphone to hear the received audio. KENWOOD radios feature six customisable audio profiles which can be configured for specific scenarios and selected by the user to suit the operating environment.


DISCRETE OPERATION

You can connect a discrete microphone and earphone accessories to KENWOOD radios so transmissions cannot be heard by others, which is essential when coordinating security and emergency operations. Kenwood NEXEDGE NXDN and DMR hand-portable radios are compact and light, making them easy to carry or keep hidden from view. Click here to explore the range of accessories available for KENWOOD radio devices, including high-capacity batteries, multiple chargers, microphones, speakers, headsets and earpieces.


BUILT TOUGH FOR PROFESSIONAL USE

Built Tough to withstand rain, dirt and rough and tumble logoAs you would expect, all KENWOOD professional hand portable walkie talkies and mobile radios conform to MIL-STD-810 C/D/E/F/G for ruggedness and durability and are IP54/55/67 Water & Dust Intrusion rated, making them suited for use in any environment. In addition, KENWOOD can offer ATEX IECEx devices for use in hazardous, explosive atmospheres.


COST-EFFECTIVE MIGRATION FROM ANALOGUE TO DIGITAL

Seamless Operation with existing analogue radio devicesThe beauty of a KENWOOD digital two-way radio solution is that your investment in new equipment when upgrading from analogue can be phased over time as all KENWOOD digital radio devices feature automatic analogue/digital Mixed Mode operation (which allows them to communicate automatically with any existing analogue radios whatever the make) providing a predictable and cost-effective path to full digital implementation.


SECURITY

As more products are connected by IP and to networked information and automation systems, there is a growing risk of leakage and theft of personal and other information, fabrication or destruction of data, and hijacking of products.

As one of the world’s leading radiocommunication products and solutions manufacturers, we take responsibility for ensuring the security integrity of our products and the data we hold on systems developed on behalf of our customers. Click for more information on JVCKENWOOD’s Group Privacy Policy.

Product Security

Secure encryption in radiocommunicationsSecure encryption is an essential requirement in radiocommunications to provide security against eavesdropping, jamming and other malicious attacks on a radio system.
All KENWOOD digital radio devices are equipped with a voice scrambler feature as standard, while licenced NEXEDGE NXDN and DMR radios are further protected with more advanced encryption:

PROTALK PMR446:

Voice inversion scrambler

NX-1000 Series:

Built-in digital scrambler as standard, optional upgrade to ARC4 Encryption for DMR

NX-3000 Series:

Built-in digital scrambler as standard, optional 56-bit DES encryption and upgrade to 256-bit AES (NEXEDGE NXDN and DMR) and 40-bit ARC4 encryption for DMR

NX-5000 Series:

Built-in digital scrambler and DES-56 bit (4 keys) as standard, optional hardware upgrade to 56-bit DES and support to 256-bit AES

Information Security

The Communications Systems Business, Professional Systems Business and the Healthcare Business units of JVCKENWOOD Corporation are certified to ISO/IEC 27001:2013 international standards for information security management systems and JIS Q 27001:2014 Japanese industrial standards, both of which specify standards for information security management systems and establish requirements and implementation of the framework to protect information assets.


SUSTAINABILITY

JVCKENWOOD is rolling-out ISO14001 certification as an integral part of its environmental management system. It has obtained certification at all of its business centres, eleven affiliate companies in Japan, and all its production companies outside Japan. Please visit our website for further information on our environmental and sustainability policies.


KENWOOD TWO-WAY RADIO SYSTEMS PROVEN AT AIRPORTS AROUND THE WORLD

As you would expect, KENWOOD professional two-way radiocommunications systems are employed at many of the world’s leading airports with NEXEDGE® NXDN and DMR digital two-way radio systems incorporating hand-portable walkie-talkies, mobile units and repeaters operating in fully scalable IP and trunked digital systems.
In addition, KENWOOD offers license-free ProTalk digital portables for discrete, localised usage within airport operations.
Recent KENWOOD installations include the world’s largest airport in Istanbul (NEXEDGE Gen2 NXDN), ten other airports in Turkey, and Vnukovo Airport in Moscow (NEXEDGE NXDN) and Rostock Airport, Germany (DMR).

 

Kenwood Communications at Istanbul Airport

Istanbul Airport

NEXEDGE NXDN Gen2 provides a 64-channel, single site, operations-critical communication system for what is set to become the world's largest airport.

Find out more ►

Watch the video ►

Kenwood Communications at Rostock-Laage Airport

Rostock-Laage Airport

A KENWOOD DMR system delivers operations-critical communication at Rostock Airport, the largest airport for passenger transport in Mecklenburg-Vorpommern in northern Germany and an important regional air-freight hub.

Find out more ►

EXPLORE KENWOOD SOLUTIONS FOR YOUR OPERATION

To discover more about the millions of Kenwood devices in use by countless customers in hundreds of applications around the world, including the innovative, multi-protocol NX-5000 Series (NXDN, DMR, P25 and FM Analogue), NX-3000 Series (NXDN, DMR and FM Analogue) and exceptional value offered by the entry-level NX-1000 Series hand portable walkie talkies and mobiles, please click on the banners below.
For more information on KENWOOD digital system solutions, including DMR Tier 3 trunking and Simulcast, NXDN Type-C, Type-D and Gen2 trunking, click here.

 

Trackuracy logoIf you’d like to learn more about our TRACKURACY, our real-time Bluetooth Low Energy asset tracking and monitoring solution, click here.

Alternatively, please post an enquiry to us or contact an authorised KENWOOD Communications reseller.

 

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for help with your project

 

QUICK LINKS

Please click the banners to explore your choice of technology and solution

PMR446 License-Free 2-way radios

NX-1000 Series 2-way communications

NX-3000 Series Two Way Radios

NX-5000 Series Two Way Radios

NEXEDGE NXDN ATEX/IECEX Safety 2-way radios

Trunked and Simulcast wide area and in-building coverage solutions

KAS-10 and KAS-20 software suite features

Trackuracy Positioning and Tracking for KENWOOD DMR and NXDN systems