United Kingdom & EMEA

Hotels | Resorts | Clubs


Two-way radio communication is widely used in the healthcare sector supporting patient care, enhancing staff safety, ensuring security and improving the efficient management of facilities.

Security Reception Room Service

Whether in the hotel, casino, resort, club or restaurant sector, there is increased pressure to provide the highest levels of customer delight to win invaluable word of mouth endorsement.

Hotel owners and operators in have quickly realised how two-way radios help in providing instant customer service and the effective management of employees across different departments including security, safety, front of house, housekeeping, maintenance, banqueting, kitchens, restaurants, shops and car parks.

Kenwood analogue and digital two-way radios and systems employed at some of the largest and most exclusive hotels, resorts and casinos in the world, where two-way radio communication keeps guests feeling safe and significantly enhancing operational efficiency and customer satisfaction. For example, front of house can make sure that housekeeping is able to prioritise which rooms are prepared first and in turn, housekeeping can contact laundry and stores for additional linen, guests’ amenity kits and so on. The same would apply to security and safety within the building and its grounds, especially in the event of a security breach or in an emergency when the safe and fast movement of large numbers of people will need to be managed.


Cost-effective migration from analogue to digital

Analogue Digital TransitionThe beauty of Kenwood digital two-way radio solutions is that the investment in new equipment when upgrading from analogue can be phased over time as all Kenwood digital radio devices feature automatic analogue/digital Mixed Mode operation (which allows them to communicate automatically with any existing analogue radios whatever the make) providing a predictable and cost effective path to full digital implementation.




Rugged, Durable and Dependable

As you would expect, all Kenwood professional series hand portable walkie talkies conform to MIL-STD-810 C/D/E/F/G for ruggedness and durability and are IP54/55 Water & Dust Intrusion rated, making them ideal for use in highways applications.

Communications solutions that flex around your operations

Security Reception Bar Service Room Service

ProTalk two way radiosSmaller hotels with fewer rooms and numbers of staff are likely to use license-free PMR446 analogue or dPMR446 digital/analogue hand-portable walkie talkie radios, while larger establishments such as resorts will typically employ a trunked, multi-user group NEXEDGE® digital voice and data system with a separate channel for each department. 



In addition to its fully scalable NEXEDGE NXDN and NEXEDGE DMR  digital systems, Kenwood can offer the simplicity of NEXEDGE dPMR digital solutions alongside the latest ProTalk digital license-free PMR446 radios and ProTalk DECT fully duplex digital wireless intercom systems.

NEXEDGE NXDN and NEXEDGE DMR systems can be supported by KAS-10 and KAS-20 AVL and Dispatch Software Suites to give greater control of operations and resources and enhance worker safety.

Whatever the size of your hospitality business, there’s a cost-effective Kenwood two-way radio solution to suit; ensuring operations run smoothly and efficiently and that guests stay safe and happy.

To discover more about the millions of Kenwood devices in use by countless customers in hundreds of applications around the world, including the innovative, future-proof, multi-protocol NX-5000 Series (NXDN, DMR, P25 and FM Analogue) and NX-3000 Series (NXDN, DMR and FM Analogue) hand portable walkie talkies and mobiles, please visit the linked pages, look into our Professional Communication System Solutions, complete the Enquiry Form or contact an authorised Kenwood Communications reseller.

Click the link to read the case study on Kenwood NEXEDGE® at The Venetian Resort Hotel and Casino, Las Vegas, discover how NEXEDGE® helps Stoke Park maintain its exceptional Five Star service levels and how a simple, license-free ProTalk dPMR 446 has improved efficiency at the Clayton Crown hotel in London.


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