United Kingdom & EMEA



Improving efficiency in port operationsPorts Market Sector

With some 90% of goods traded between countries being transported by sea, seaports play crucial part in sustaining the global economy.

With the continued growth to larger vessels, many exceeding 20,000 TEUs, (twenty-foot equivalent unit) greater strain is being put on ports, creating capacity surges and gate congestion which hamper efficient operations, and can lead to the erosion of customer satisfaction and revenue. This has inevitably led to the expansion of existing ports and the development of new ports and terminals covering vast areas, with workers often dispersed over large sites operating in potentially hazardous environments.

Port operations are complex, with communications systems, logistics, inventory controls, sophisticated asset tracking and AI implementation working in combination to reduce bottlenecks, improve safety and security, and maximise efficiency.

The ability to communicate instantly with individuals or simultaneously with cross functional teams in voice and data reliably at the push of a button not only improves operational efficiency, but also provides the means to react quickly in the event of an incident, which is why the reliability and resilience of two-way radio has led it to become the communications backbone of the world’s most modern commercial ports. Two-way radio communication systems continue to provide uninterrupted voice and data services even when wired communications lines and IP based systems are rendered inoperable by adverse weather conditions, service outages or damage and help to maintain robust Health, Safety and Environment regimes to protect workers, equipment and infrastructure.


Whether in cargo, bulk, container, dry or seaport operations, workers are exposed to risks every day and the key technology employed in reducing risks and mitigating the effects of accidents and major incidents is the wireless communications and intrinsically safe devices that provide a reliable, high redundancy and resilient connection between the worker, their colleagues and the control centre at all times and throughout the site.

For many years this requirement for a communication lifeline has been met using analogue two-way radio systems, however, with digital technologies like DMR and NEXEDGE NXDN offering effective wireless voice and data communications coverage over large areas occupied by towering 15m walls of stacked containers and mechanical handling equipment, the world’s leading ports are increasingly migrating to the benefits of digital operation.

As a leading manufacturers of radio communications equipment and systems, KENWOOD NEXEDGE NXDN and DMR digital two-way radio systems incorporating advanced worker safety features and compatibility with automation and productivity applications, can be found supporting operations at some of the most modern ports in the world helping to reduce dwell time, while ensuring the safety of staff and the security of the facility.

The systems are designed to provide, instant, clear and uninterrupted communications in voice and data between multiple traffic managers, tugs, vessels, banksmen, cranes, drayage trucks and inter-terminal transport operations.


Command and control centres at modern ports incorporate sophisticated technologies to ensure the safety of workers, the security of the site and efficiency of operations, reducing turnaround times and creating the capacity to manage peak demand. The requirement to monitor, coordinate and manage the workforce, resources, cranes, straddles and other equipment across the entire port or terminal demands radio communication systems capable of delivering more than just voice and data capabilities including:

- Integration with multiple enterprise systems
- Interface with different communications technologies
- Integration with automation and AI systems
- Real-time tracking, monitoring and recording and logging of workers, vehicles, machinery and cargo
- Ability to provide sitewide voice and data coverage
- Programmable location-based alerts
- Automated worker safety features

- Programmable voice and text prompts and alerts
- Programmable Lone Worker, Man Down and emergency functions
- Priority and call all radios capability to manage security and safety incidents and events
- Intrinsically safe ATEX/IEC Ex certified devices for use in potentially explosive environments
- Compatibility with accessories to enable automated and hands-free operation
- Rugged and durable radio devices able to withstand use in harsh conditions
- Portable devices with long battery life


Port workers and their radios work side-by-side and are exposed to the same environment, so it is critical that the radio devices used and the system that supports them will function without interruption especially in last resort situations.

With all the variables in play, there are several key factors to consider when selecting the technology, system architecture and devices to be employed in port operations, including:

Intrinsically safe:

KENWOOD NEXEDGE NXDN digital ATEX / IECEx hand portable radios are available in VHF and UHF versions and certified for use in environments where hazardous, combustible gases and airborne particles are present. They incorporate a host of lone worker and advanced safety features.


Port operations are typically exposed to extreme temperatures and weather conditions that can pose a problem for effective, uninterrupted communication. This is because a radio receiver is rated for a certain sensitivity, and if thermal noise is exceeded the result is a reduction in signal to noise ratio. It is therefore important that equipment is suitable for the conditions. KENWOOD portable radio devices are designed and tested to operate in a temperature range between -30°C and +60°C.

Dust, moisture, vibration and shock:

Port facilities require equipment that can withstand dust, salt spray, dust, moisture, and toxic exposure.

KENWOOD portable radio devices are rated to IP54/55/67 and 68 and MIL-STD 810 C/D/E/F/G to provide protection against the ingress of dust, salt, grit and moisture and resistance to vibration and shock.

Fit for purpose:

It is a requirement for port operators to ensure that uninterrupted communication with on-site workers is maintained at all times and for the radio devices to be fit for purpose beyond IP and MIL-STD ratings, for example:
- Ease of use even when wearing gloves and safety equipment
- Providing audio clarity in noisy environments
- Incorporate built-in and optional advanced worker safety features
- Compatibility with accessories to enable hands-free operation and hearing protection
- Long battery life between charges
- Durability of mechanical buttons and switches. The Push-to-talk (PTT) button for example is the most used component of a portable two-way radio and needs to work flawlessly in extreme conditions

Mean Time Between Failure (MTBF):

MTBF measures the average time it takes for a component failure. It is an effective indicator of how reliable and safe a product is and is typically measured in units of hours: the higher the MTBF value, the more reliable the product is. In tests, KENWOOD radios have achieved MTBF values of up to 40,000 hours making them ideal for use in the port environment, where radios are essential to supporting safe, efficient operations.

Location services:

KENWOOD DMR and NEXEDGE NXDN radiocommunication systems managed with KAS-10 and KAS-20 AVL & Dispatch Software suites or the Trackuracy asset monitoring and tracking platform help operators to implement robust safety protocols and achieve greater efficiencies by pinpointing the location of staff and vehicles indoors and out in real time.

Mixed Digital-Analogue Operation:

KENWOOD DMR and NEXEDGE NXDN digital two-way radio devices are ideally suited to those operations upgrading from analogue to digital communications as all devices feature native and automatic analogue/digital mixed operation. This allows them to communicate automatically with existing analogue radios to provide a predictable and cost-efficient path to full digital implementation.

System flexibility:

KENWOOD DMR and NEXEDGE NXDN radiocommunication systems can be configured in conventional, IP, trunked, simulcast and multi-frequency formats.


KENWOOD Communications Technology used in Ports Market Sector

KENWOOD DMR and NEXEDGE NXDN technologies offer highly flexible, voice and data enabled digital conventional, IP, trunked, simulcast and multi-frequency communications systems – the utility of which can be greatly extended with the addition of applications and software suites that allow you to pinpoint and assign resources as required.

Naturally, KENWOOD systems can be integrated with other applications including telephone, maintenance, fire, security, access control, telemetering etc., so offer a failsafe and future-proofed communication solution.

For single and multiple sites, wider coverage areas and a host of built-in and programmable functions and advanced worker safety features, KENWOOD NEXEDGE NXDN and DMR digital systems offer much more than the ability to simply transmit voice and data instantly, including:


- Individual, group and all radio calls
- Advanced built-in and programmable user safety functions, including 'man-down' and emergency call
- Over-the-air programming
- Emergency / Evacuation / Security alert functions
- Voice and data messages
- Optional and built-in GPS
- Native analogue/digital mixed operation
- Longer range/improved coverage
- Programmable automated alerts
- Encryption against interception and eavesdropping
- Coverage indoors and out, above and below ground
- Audit trails/monitoring/logging workforce activities
- Stun and Revive feature when radios are lost

- Flexibility to link multiple locations
- Scalable digital conventional, IP convential and trunked operation
- Simulcast and multi-frequency operation
- Suite of application sollutions to tailor a system to meet specific operational requirements
- Exceptional audio quality
- Simple to programme and use
- Long battery life between charges
- Rugged and durable radio devices
- Reliable and resilient RF coverage
- Integration with existing telecoms, dispatch and monitoring systems, AI implementation and IT

Health & Safety

In addition to the efficiency that radio communication brings to managing and coordinating daily operations, it also serves to help you comply with health and safety requirements and regulations, for example, alerting staff to the presence of threats, calling for medical assistance, reporting incidents and accidents.

However, where radio communication really excels is in the event of a major incident where it maintains a critical communication link in support of emergency and security operations.

Advanced Worker Protection Safety First LogoAll NEXEDGE NXDN and DMR digital two-way radio devices feature an Emergency Key and Emergency Call features as standard, while more advanced models additionally offer built-in or optional GPS modules, Lone Worker, Motion Detection and compatibility with Location services, which can be programmed to deliver automated proximity triggered prompts – for example when a worker enters a hazardous area, or requires special safety clothing – making them essential in a robust health and safety policy.


These advanced safety features offer an added layer of protection in support of first aid and emergency protocols with the ability to automatically send alerts and alarms to the control centre and/or other radio users, for example:

Priority Call:

The Priority Call feature ensures the availability of a radio channel in the event of an emergency and allows a dispatcher to interrupt all existing calls on a channel.

Emergency Key:

An alarm is triggered along with the user ID of the sender and when the Emergency Key button is pressed. GPS equipped radios can additionally send the location (GPS coordinates) of the user.

Lone Worker:

An alarm is triggered along with the user ID of the sender if a user does not respond to a status prompt within a specified time.

Man Down:

An alarm is triggered along with the user ID of the sender if the radio is tilted beyond a pre-determined angle indicating that the user may have fallen or become incapacitated. Other programmable features include:

- Stationary Detection: Emergency mode is triggered along with the user ID of the sender when the radio remains in a stationary position for a period exceeding a pre-set time, indicating that the user is unable to operate the transceiver, or it’s has been lost, mislaid etc. GPS equipped radios, can additionally send the location (GPS coordinates) of the user to a control centre using software such as KAS-10 and KAS-20 AVL and Dispatch suites.

- Motion Detection: Emergency mode is triggered along with the user ID of the sender when the radio is vigorously shaken or swung for a period exceeding a pre-set time, indicating that the user is running to or from an incident. GPS equipped radios, can additionally send the location (GPS coordinates) of the user to a control centre using software such as KAS-10 and KAS-20 AVL and Dispatch suites.

Location Services:

NEXEDGE NXDN and DMR radios equipped with GPS can additionally be programmed to send location information to a control centre using software such as KAS-10 or KAS-20 AVL and Dispatch suites so that the user at risk can be located quickly and response times reduced.

Asset Tracking and Monitoring:

With Trackuracy, KENWOOD DMR and NEXEDGE NXDN systems can be equipped with low-energy, real-time asset monitoring and tracking across single and multiple sites, indoors and out. Alerts, alarms delivered as audible tones, voice or data messages can be programmed to trigger automatically should the user stray off course or enter prohibited areas.

Remote Monitor:

Remote Monitor allows dispatchers to listen in to a radio through its microphone in situations where an alarm is activated, and the radio user is unable to respond. This provides the dispatcher with the intelligence to assess a situation in real time and to quickly initiate an appropriate response.

Intrinsically Safe Radios:

NEXEDGE NXDN ATEX/IECEx certified radios provide the solution for workers operating in explosive atmospheres where hazardous airborne particles are present.


KENWOOD radiocommunication devices benefit from JVCKENWOOD Group’s 60-years’ experience in producing consumer audio and visual equipment (Trio, JVC and KENWOOD), renowned for exceptional sound quality.

This transfer of knowledge and experience has led to the development of a number of novel and innovative solutions which overcome the problem of cancelling ambient noise while improving the audio clarity of the transmitted voice - in any operating environment.

Ultimate noise cancellation:

NX-5000 Series hand-portable radios achieve optimum noise cancellation with the use of two integrated microphones. The main microphone is situated closer to the desired source (front of the radio), while a second microphone in the rear of the radio receives the ambient noise. In a noisy environment, both microphones receive noise at a similar level, however, the main microphone receives the user’s voice more strongly. The processor in the radio subtracts one noise source from the other so that most of the ambient noise is cancelled which effectively enhances the quality of the transmitted audio of the user’s voice.

Active Noise Reduction:

Both NX-5000 and NX-3000 Series radios feature Active Noise Reduction (ANR). ANR serves to cancel the noise component of the collected audio to improve the transmitted audio quality.

Noise cancellation functions can be ‘Custom’ configured to adjust the vocoder, DSP, filters, specific noises etc. to suit the operating environment.

Selectable Audio profiles:

The received audio will sound different depending on the usage environment of the radio, characteristics of the device (such as the microphone to be combined with the radio and external devices), and the tone of voice and manner of speaking of the speaker. The received audio will also sound different depending on the output method, such as using the speaker of the radio or via an earphone, to hear the received audio. KENWOOD radios feature 6 customisable audio profiles which can be configured for specific scenarios and selected by the user to suit the operating environment.



In the drive to reduce costs, improve productivity and ensure worker safety, port operators look to their radiocommunications systems to not only provide failsafe voice and data capability, but also to support the implementation of automation, provide all-site mobility and traceability, and the data and metrics to analyse workplace productivity.

Trackuracy Platform

KENWOOD DMR and NEXEDGE NXDN systems integrated with the Trackuracy asset tracking and monitoring platform enables you to monitor people and assets inside buildings, below ground and throughout the full extent of a site in real-time.

Its rich feature set include the ability to automatically switch views seamlessly between indoor and outdoor tracking when users are in vehicles and allows you to receive location information on multiple devices including Dispatch Positions (PC), iOS and Android Tablets and Smartphones.

Trackuracy provides Real-time Location Services (RTLS) that help you get the right resources to the right place at the right time – with information visible to you as it happens, including live-action views, reporting and analytics. Data accuracy, low-energy Bluetooth and reduced radio bandwidth consumption, coupled with the ability to automate actions and notifications form the backbone of a Trackuracy system.

Trackuracy employs simple, reliable I-beacons and smart sensors, combined with GPS and both DMR or NEXEDGE NXDN radio systems to deliver a simple, scalable and cost-effective solution to real-time tracking, reporting and recording of each person’s location and status.

KAS-10 & KAS-20 AVL/Dispatch Suites

For applications requiring lower levels of automation, the basic KAS-10 or more advanced KAS-20 software suites empower KENWOOD DMR and NEXEDGE NXDN systems with AVL and Dispatch capabilities including dispatch and voice recording, fleet management, call logging and event sharing features.


Seamless Operation with existing analogue radio devicesThe beauty of a KENWOOD digital two-way radio solution is that your investment in new equipment when upgrading from analogue can be phased over time as all KENWOOD digital radio devices feature native automatic analogue/digital mixed operation (which allows them to communicate automatically and virtually instantly with any existing analogue radios whatever the make without the need for scanning to establish a connection with an incoming analogue call) providing a predictable and cost-effective path to full digital implementation.



As more products are connected by IP and to networked information and automation systems, there is a growing risk of leakage and theft of personal and other information, fabrication or destruction of data, and hijacking of products.

As one of the world’s leading manufacturers of radiocommunication products and solutions, we take our responsibility for ensuring the security integrity of our products and the data we hold on systems developed on behalf of our customers. Click for more information on JVCKENWOOD’s Group Privacy Policy.

Product Security

Secure encryption in radiocommunications

Secure encryption is an essential requirement in radiocommunications to provide security against eavesdropping, jamming and other malicious attacks on a radio system.

All KENWOOD digital radio devices are equipped with a voice scrambler feature as standard, while licenced NEXEDGE NXDN and DMR radios are further protected with more advanced encryption:


Voice inversion scrambler

NX-1000 Series:

Built-in digital scrambler as standard, optional upgrade to ARC4 Encryption for DMR

NX-3000 Series:

Built-in digital scrambler as standard, optional 56-bit DES encryption and upgrade to 256-bit AES (NEXEDGE NXDN and DMR) and 40-bit ARC4 encryption for DMR

NX-5000 Series:

Built-in digital scrambler and DES-56 bit (4 keys) as standard, optional hardware upgrade to 56-bit DES and support to 256-bit AES

Information Security

The Communications Systems Business, Professional Systems Business and the Healthcare Business units of JVCKENWOOD Corporation are certified to ISO/IEC 27001:2013 international standards for information security management system and JIS Q 27001:2014 Japanese industrial standards, both of which specify standards for information security management systems and establish requirements and implementation of the framework to protect information assets.


Built Tough to withstand rain, dirt and rough and tumble logoAs you would expect, all KENWOOD professional hand portable walkie talkies and mobile radios conform to MIL-STD-810 C/D/E/F/G for ruggedness and durability and are IP54/55/67 Water & Dust Intrusion rated, making them suited for use in a port environment.

In addition, KENWOOD can offer ATEX IECEx devices for use in hazardous, explosive atmospheres.


KENWOOD offers a comprehensive range of accessories for its professional two-way radio systems and devices including covert earpieces, remote mics, headsets, cables, connectors and software packages allowing you to tailor your equipment or system to precisely meet your operational requirements.



Instant communication between individuals and groups in voice and data, across single or multiple sites.

KENWOOD’s two-way radio systems are in use at some of the most modern ports in the world, enhancing cargo flow by reducing the incidence of bottlenecks, while ensuring the safety of staff and the security of facilities. Examples include Mersin International Port (Turkey), PSA International Port (Vietnam) and multi-site/multi-carrier simulcast infrastructure at the ports of Antwerp (Belgium) and the largest port in Israel.

KENWOOD at PSA International Port, Vietnam

PSA International Port, Vietnam

NEXEDGE NXDN supports around the clock operations at SP-PSA International, the first deep-water container terminal in Vietnam. Located at the mouth of the Cai Mep-Thi Vai river and covering some 27 hectares, the terminal gives Vietnam direct shipping access to strategic shipping lanes.

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To discover more about the millions of KENWOOD devices in use by countless customers in hundreds of applications around the world, including the innovative, multi-protocol NX-5000 Series (NXDN, DMR, P25 and FM Analogue), NX-3000 Series (NXDN, DMR and FM Analogue) and exceptional value offered by the entry-level NX-1000 Series hand portable walkie talkies and mobiles, please click on the banners below.

For more information on KENWOOD digital system solutions including DMR Tier 3 trunking and Simulcast, NXDN Type-C, Type-D and Gen2 trunking click here.

Trackuracy logoIf you’d like to learn more about our TRACKURACY, our real-time Bluetooth Low Energy asset tracking and monitoring solution, click here.

Alternatively, please post an enquiry to us or contact an authorised KENWOOD Communications reseller.


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PMR446 License-Free 2-way radios

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